Thank you for shopping with Deeram Global. We value your satisfaction and strive to ensure a smooth and transparent shopping experience.

Returns

We accept returns within 7 days from the date of delivery, provided that:

  • The product is unused, in its original packaging, and in resalable condition.
  • The return request is accompanied by a valid proof of purchase (order ID/invoice).
  • Items such as custom or personalized products, or items marked as non-returnable, are not eligible for return unless they arrive damaged or defective.

To initiate a return, please contact us at deeramglobal.pvltd@gmail.com or call us at 9660610643. Our support team will guide you through the process.

Damaged or Defective Items

If you receive a damaged or defective product, please notify us within 48 hours of delivery with photos/videos of the issue. We will arrange for a replacement or initiate a refund based on your preference and product availability.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • If approved, the refund will be processed and credited to the original payment method within 4-5 business working days.
  • You will receive a confirmation email once the refund has been initiated.

Shipping Costs

  • Return shipping costs are the responsibility of the customer unless the return is due to our error (wrong, damaged, or defective item).
  • In such cases, we will arrange for reverse pickup or reimburse the shipping charges upon valid proof.

If you have any questions regarding this policy, feel free to reach out to us at:

📧 deeramglobal.pvltd@gmail.com
📞 9660610643

DEERAM GLOBAL (OPC) PRIVATE LIMITED
No.3024, First Floor, 5th Main Road, Nagasandra Main Road, BSK 2nd Stage, Bangalore – 560070